Hisense Smart TV Remote App Guide: Control Google TV and VIDAA from Phone

Hisense has grown into one of the top television manufacturers globally, renowned for bringing advanced Mini-LED backlighting, high peak brightness, and 144Hz gaming to mainstream price tiers.

However, remote control navigation on Hisense TVs frequently causes confusion because Hisense utilizes multiple distinct software platforms across different regions and production years:

1. Hisense Google TV / Android TV: Found on modern ULED models like the U6K, U7K, U8K, U6N, U7N, and U8N.
2. Hisense VIDAA OS: Found on European, Australian, and budget models like the A6K, E7K, and U7H VIDAA editions.
3. Hisense Roku TV: Found on selected entry-level R6 series displays.

When the physical Hisense remote fails or gets misplaced, knowing which protocol your television requires allows you to regain control in seconds.

Step 1: Connect to Hisense Google TV with MotePal

If your Hisense TV runs Google TV:

1. Download MotePal on Google Play.
2. Confirm your smartphone is on the same local Wi-Fi network as your Hisense TV.
3. Open MotePal. The discovery radar detects your Hisense television automatically.
4. Tap your TV in the list.
5. A 6-digit alphanumeric pairing code appears on your screen.
6. Enter the 6-character code into MotePal.
7. Your phone is paired permanently via local encrypted TLS on port 6466.

You can preview the responsive buttons and layout right now on our interactive web remote simulator.

Step 2: How to Re-Pair the Physical Hisense Remote

If your physical Hisense Bluetooth remote has stopped navigating menus:

1. Turn on the TV manually using the physical button located beneath the center frame.
2. Stand within 3 feet (1 meter) of the television.
3. Press and hold the Menu button (icon with three horizontal bars or a square with lines) and the Back button simultaneously for 5 seconds.
4. On newer Hisense Google TV remotes, press and hold the Home button and the Back button.
5. Watch the small blue/red LED on the remote: it will flash rapidly.
6. A pairing graphic will appear on the TV screen confirming that the remote has successfully reconnected.

Comparing Remote Solutions for Hisense Smart TVs

While Hisense offers the RemoteNOW app for VIDAA models, users frequently complain about slow device discovery, missing keyboard support, and outdated interfaces. Generic TV remote apps on Google Play bombard users with 30-second commercial interruptions before registering directional inputs.

MotePal provides a dedicated, clean, ad-free control surface that connects instantly without cloud dependencies.

Frequently Asked Questions

Where is the physical power button on Hisense Smart TVs?

On modern Hisense U6, U7, and U8 models, the physical control button is located directly underneath the center Hisense logo on the bottom edge of the bezel. Pressing it once turns on the television or brings up the input selection menu.

Can I control my Hisense TV without Wi-Fi?

If your Wi-Fi credentials changed and your remote is broken, plug a standard wired or wireless USB computer mouse into the USB port on the back of your Hisense TV. A cursor appears on screen, allowing you to click into Settings > Network & Internet and select your new Wi-Fi network.

Does MotePal support Hisense Roku TVs?

Yes. If your Hisense TV runs Roku OS (such as the R6 series), MotePal communicates directly with Roku’s native External Control Protocol (ECP port 8060) with zero pairing codes required.